Responsible Gaming
Mr.Bet aims to ensure that your experience at our casino is enjoyable. Our foremost priority is to cultivate a long-term, positive relationship with you. We are committed to being fair, helpful, and engaging.
Gambling can be an attractive option if you're looking to try your luck. Most casino visitors enjoy this form of entertainment without any problems. However, a certain percentage of people may lose control over their gambling habits. If you feel that gambling is causing you inconvenience or distress, we urge you to continue reading.
Underage Gaming
Persons under the age of 18 years old are not permitted to create an account on our website. To prevent underage gambling, we regularly conduct security checks and reserve the right to request additional age verification at any time.
However, we recognize that the wide availability and nature of the Internet might allow underage individuals to register and play at online casinos. Therefore, we strongly encourage parents to help protect their children from accessing gaming websites. Special software is available to assist in this matter. For more information, please visit the following websites:
If you become aware of a minor (someone under 18 years of age) playing in our casino, please notify our support team immediately.
Dealing with Addiction
The first question to ask yourself is: "Am I addicted?" This can be a challenging question to answer. It's important to assess yourself objectively to accurately determine if you have an addiction
If you think you have a gambling problem you should take the necessary steps to temporarily suspend or exclude your account until you resolve your issues. If you prefer not to suspend or exclude your account, but instead wish to better manage your gaming times and spending, you have the option to set limits on your deposits, losses, wagers, or session durations.
We provide tools that will allow you to limit your game in different ways. For your protection, any restrictions placed on your account or bets cannot be removed for at least twenty-four hours after you request to decrease such limitations. Increase in restrictions will be effective immediately. Go to the “Settings” page in your profile to set the following limits:
- Deposit Limit
By setting the deposit limit, you will not be able to deposit more than the set amount. You can set the deposit limit on a daily, weekly or monthly period. The limit becomes effective straight away. - Loss Limit
By setting a loss limit, you ensure that you cannot lose more than the preset amount. This limit can be set on a daily, weekly, or monthly basis. Once you reach your limit, you will be unable to play for real money for the remainder of the set period. This limit is effective immediately. - Session Limit
You can establish a time limit for your gaming session. The countdown starts as soon as you log into the website. When the time limit is reached, you will receive a notification indicating the end of your session, with options to log out or continue playing. - Wager Limit
Set a limit on the amount of money you can wager within a specified period. Once this limit is reached, a message will inform you that your wager limit has been met, preventing you from placing any further bets. This limit becomes effective immediately. - Cool-off Period
You can set a cool-off period for your account. During this period, you will be barred from making deposits and playing with real money. This setting is applied immediately. Once the cool-off period expires, your account will not be automatically reactivated. Please visit the “Settings” page in your profile and click “Apply” to reactivate. - Self-exclusion Period
You have the option to set a self-exclusion period for your account, ranging from 24 hours to 2 months. If you require a longer or even permanent exclusion, please contact our Customer Care team. This setting is also applied immediately. During the self-exclusion period, you will not be able to access your account or modify the self-exclusion settings. Ensure you request a cashout before setting the self-exclusion, as you will not be able to initiate a withdrawal request thereafter.
We are here to assist with the self-exclusion option. However, please be aware that we are not responsible or liable if you continue gambling or attempt to use the Website and we fail to recognize or determine that.
How to Avoid Gambling Addiction
By following the guidelines below, you can enjoy gaming without worry:
- Treat gambling as a form of entertainment, not as a means to earn money;
- Do not try to "recover" your losses;
- Set time and money limits: decide in advance how much time and money you are willing to spend on gambling. Stick to these limits;
- Take regular breaks: establish a maximum limit and avoid increasing it during your gambling session;
- Do not borrow money for gambling;
- Seek help if you feel that you cannot stop in time;
- Lead an active social life, spend more time with family, and pursue other hobbies;
- Start playing only when you are calm and concentrated;
- Do not gamble if you are under the influence of alcohol or any other substance.
If you feel that you cannot control your gambling activity, ask for help. Here is a list of organizations that will provide you with the necessary support and assistance: